Welcome to Dixon Advisory’s online client access area. We hope you find the information on your fund valuable. Please note the following important points:
This area of our website is a 1024-bit encrypted secure website for all browsers and hardware platforms, which is at least the equivalent security level of all the major Australian banks. Your chosen browser may not support a certificate of that strength and in that event will display your maximum encryption settings available. Your password and username is only known to you and your account manager, and only your fund can be viewed using this username. This site is read only and your account manager uses a different interface to enter and review your transactions.
Whilst the data you can see is the same data our administration team sees, at all times this is a secondary record of your fund and there will be times when transactions appear online that are either not fully reviewed and/or in suspense within our system, thereby not appearing in your reports.
It is our normal practice to review all our accounts following the month end. The normal period for review is by the 20th of the following month. Please understand that certain funds may be reviewed earlier or later than this date, depending on the bank account(s) the fund uses, as well as delays in registries etc providing documentation more slowly.
Macquarie Cash Management Trust accounts are received electronically on a daily basis and are consequentially updated in our system more quickly than other banks. We are investigating using a similar facility for the other major banks, however at this stage non Macquarie accounts are only entered into the system once we have received a hard copy of the previous months bank statement. We will aim to have this data entered by the 20th day of the following month.
The market prices you view on this site are not real-time and this site is not intended to be used to make buy/sell decisions. Listed securities and most managed funds/trusts are updated daily (close of market) and unlisted securities need to be updated as their price is advised to us.
all others can be left as they are
The member statements you can view on this site will not contain allocated earnings within the current financial year, as this is a complex calculation that takes into account many variables, which is calculated at year end and on the commencement of a pension.
If you have any questions relating to the online reporting or the contents of your reports, please don’t hesitate to contact your account manager.
I have read and accept these points and I am administered in Canberra
I have read and accept these points and I am administered in Sydney
I have read and accept these points and I am administered in Melbourne
